Shipment

At SARRA, we understand the anticipation of receiving your treasured jewellery pieces. That’s why we strive to ship your orders within 48 hours, except on non-workdays. Plus, enjoy the convenience of free shipping on orders totaling $200 or more. Please note that during sale periods and public holidays, delivery times may vary based on order quantities.

Rest assured, all orders are meticulously packaged and insured to ensure their safe arrival. On our online boutique, you can easily check the stock availability, allowing you to estimate the delivery time. For certain jewellery pieces that are made upon order, we will personally notify you of the expected delivery time via email.

We primarily ship orders through trusted carriers like DHL, providing reliable and efficient service. However, we offer alternative shipping options to cater to your preferences. To ensure prompt delivery, please ensure your contact details are accurately provided. Kindly note that we do not deliver to post office boxes. Upon collection of your shipment, you may be required to present proof of identification and provide a signature.

For home delivery, responsibility for the package transfers to you once the carrier confirms its delivery outside your door. It’s essential to be present or make appropriate arrangements to safeguard your package.

To streamline your shopping experience, all orders are shipped Delivery Duty Paid, meaning all applicable duties and costs are included in the price. However, it’s important to note that some countries have special customs regulations that may incur additional charges upon parcel receipt.

Occasionally, delays in delivery times can occur due to factors such as payment authorization, stock availability, customs processing, unforeseen strikes, or severe weather conditions. Rest assured, we are committed to keeping you informed throughout the process.

We happily offer shipping to a wide range of countries, including Australia, Canada, Germany, Japan, Singapore, the United States, and many more. For a comprehensive list of countries we ship to, kindly refer to the following list.

Australia
Austria
Bahamas
Barbados
Belgium
Brazil
Canada
Cayman Islands
China
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hong Kong
Holy See (Vatican City State)
Iceland
India
Ireland
Israel
Italy
Japan
Latvia
Liechtenstein
Lithuania
Luxembourg
Macao
Malaysia
Malta
Martinique
Monaco
Mexico
Netherlands
New Zealand
Norway
Poland
Portugal
Puerto Rico
San Marino
Singapore
South Africa
South Korea
Spain
Sweden
Switzerland
Turkey
United Kingdom
United States of America
Åland Islands

Experience seamless and reliable shipping for your SARRA Jewellery, ensuring your treasured pieces reach you in a timely and secure manner. Start your journey with us today.